Jawatan pengurusan tertinggi di dalam organisasi
sangat penting bagi mencapai visi dan misi organisasi. Oleh itu, pelbagai
kompetensi perlu ada di dalam kumpulan top management yang lebih dikenali High Performance Manager (HPM). Tugas-tugas nereka mestilah mempunyai effective and
efficiency dalam melaksanakan tugas harian.
Effectiveness
|
-doing the right things
– Important element is quality
|
Efficiency
|
– ability to make the best use of available resources
– involves in minimising cost
|
Berdasarkan kepada kajian, kompetensi top management telah menunjukkan min
adalah tinggi bagi setiap kompetensi yang diperlukan oleh HPM seperti di bawah:
No.
|
Competencies
|
Mean
|
1
|
Achievement orientation
|
4.74
|
2
|
Integrity / honesty
|
4.74
|
3
|
Problem solving & decision - –
making skills
|
4.66
|
4
|
High self-esteem/self-confident
|
4.62
|
5
|
Inspiring
|
4.62
|
6
|
Conceptual skills
|
4.60
|
7
|
Proactively/initiative
|
4.59
|
8
|
Fostering teamwork
|
4.55
|
9
|
Planning & organising Developing others
|
4.51
|
10
|
Good communication skills
|
4.50
|
11
|
Persistence
|
4.47
|
12
|
Getting along well with people & managing conflict constructively
|
4.46
|
13
|
Self-objectivity & lifelong learning
|
4.42
|
14
|
Managing time successfully
|
4.40
|
15
|
Self-control
|
4.38
|
16
|
Assertiveness
|
4.33
|
17
|
Networking
|
4.33
|
18
|
Creativity
|
4.20
|
19
|
Technical expertise/job-specific Expertise skills
|
4.19
|
20
|
Tracking performance
|
4.19
|
21
|
Flexibility
|
4.17
|
22
|
Managing quality
|
4.17
|
23
|
Thoroughness/attention to detail
|
3.94
|
24
|
Computer literacy
|
3.77
|
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